EasyMode

Privacy Policy

Last updated: 24 October 2026

EasyMode generates marketing content from the products on your store and can publish it to social accounts you connect. It works with any store — there is no platform app to install. This policy explains what we collect, why, and how to have it removed.

What we collect

• Account details — the name or brand you enter, your email address, and a password we store only as a salted hash. We never store your password itself.
• Your store address and catalog — the storefront URL you give us, and the product names, prices, descriptions and images we read from it, so generated content describes real products at real prices.
• Connected social accounts — access tokens for the TikTok, Instagram or Facebook accounts you link, used only to publish content you approved.
• Content you generate — the videos, images, articles and captions produced for you, and which of them you approved or published.
• Usage and billing records — plan, token balance and spend history, and basic technical logs (IP address, browser, timestamps) used to keep the service running and to stop abuse.

We do not collect your customers' personal information. We do not need your order data and do not ask for it.

Payment information

Payments are processed by Stripe. Your card details go to Stripe directly and are never sent to or stored on our servers — we keep only your subscription status and the plan you are on.

How we use it

Only to run the features you asked for: reading your catalog, generating content, publishing what you approve, metering tokens, billing your plan, and supporting you when you write in. We do not sell your data, and we do not use your catalog or your content to train our own models.

Who we share it with

To generate a piece, your product photo and the prompt for it are sent to the AI providers that make it: Anthropic (Claude) for writing, and fal.ai and Replicate, which run the image and video models (from Google, ByteDance, Kuaishou and MiniMax) we use. Publishing to your social accounts is handled by our posting provider, upload-post.com: it holds the connection to each account you link and receives the finished media and caption to post. Payment is processed by Stripe, and finished renders are kept with our cloud storage provider so you can download and post them. Each receives only what its task needs; we do not sell your data, and we do not share it for anyone else's purposes.

International data transfers

EasyMode is operated from the United States, and the providers above (Stripe, Anthropic, fal.ai, Replicate, upload-post.com and our cloud storage) process data in the United States and other countries. If you use EasyMode from the European Economic Area, the United Kingdom or elsewhere, the data described here is transferred to and processed in those countries. Where that transfer is from the EEA or UK, we rely on the European Commission’s Standard Contractual Clauses (and their UK equivalent) with the providers that receive it, so your data carries the same protection wherever it is handled.

How we protect it

• Everything travels over encrypted connections (HTTPS).
• Passwords are stored as salted hashes, never in readable form.
• Your social-account connections are held by our posting provider (upload-post.com) through its secure hosted flow — we keep only a reference to your profile, scoped to your account, and never hold your social passwords or tokens ourselves.

How long we keep it

We keep your account data for as long as your account exists, so cancelling a plan never destroys work you have kept. Content you Keep or Post stays in your archive until you remove it; a generated video or image you neither keep nor post is a draft, and we clear un-kept drafts after 30 days so unused renders don’t pile up — so Keep the ones you want. When you ask us to delete your account we remove it and the content in it, except billing records we are required to keep for tax and accounting.

Your rights

You can ask us for a copy of your data, ask us to correct it, or ask us to delete your account and everything in it — including disconnecting any linked social accounts. Write to the address below and we will action it. You can also disconnect a social account yourself at any time from your account settings.

Cookies

We use a session cookie to keep you signed in. Your chosen language is remembered in your own browser and is never sent to us. We do not run third-party advertising or tracking cookies on this site.

Contact

Privacy questions, data copies and deletion requests: hello@easymodeapp.com. See also our Terms of Service.

This English version is the governing text of this policy; any translation is provided for convenience only, and full localization is handled separately.